Policies
Privacy Notice
The privacy notice for this website aims to be simple, straightforward, and in plain English.
This privacy notice sets out how the Utility Studio uses and protects any information gathered when you use this website.
The Utility Studio is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.
The Utility Studio may change this policy from time to time by updating this page. Therefore you should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 23 May 2018.
What this website may collect
We may collect the following information: name and job title, contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers and/or purchases.
What The Utility Studio does with the information it gathers
The Utility Studio requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products and services, special offers or other information which we think you may find interesting or useful using the email address which you have provided (if you have given the Utility Studio consent to do so).
From time to time, we may also use your information to contact you for market research purposes associated to the business of the Utility Studio. We may contact you by email, phone, or mail (if you have given the Utility Studio consent to do so). We may use the information to customise the website according to your feedback.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that allows you to indicate that you do not want the information to be used by the Utility Studio for direct marketing purposes
if you have previously agreed to the Utility Studio using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@theutility.studio
The Utility Studio will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Utility Studio and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Utility Studio. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Utility Studio takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
This website uses traffic log cookies to identify which pages are being used. This helps the Utility Studio analyse data about webpage traffic and improve this website in order to tailor it to customer needs. The Utility Studio only uses this information for statistical analysis purposes.
Overall, cookies help the Utility Studio provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Enabling/Disabling Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You can delete all cookies installed in the cookie folder of your browser. Each browser has different procedures for managing settings. If wishing to delete cookies installed in your browser you should consult the help guides for your particular browser.
Links to other websites
This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy notice. You should exercise caution and look at the privacy notice applicable to the website in question.
Third Party Cookies
This website is hosted by Squarespace. The privacy policy of Squarespace is available at the following link http://www.squarespace.com/privacy/ and their cookie policy can be found at his link https://www.squarespace.com/cookie-policy/.
Google Analytics Privacy Notice
This website uses Google Analytics to collect information about the use of this website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit this website, what pages they visit, and what other websites they have used before coming to this website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve this website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit this website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of this website.
For more information on how Google collects and processes your data, visit Google here.
You can prevent Google Analytics from using your information by opting out at this link:
https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk
Questions and contact information
If you would like to: access, correct, amend or delete any personal information the Utility Studio may have about you, register a complaint, or simply want more information, please email the Utility Studio at: hello@theutility.studio.